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Consumers Energy Update

By Mary Ellen Murphy Jun 25, 2024 | 8:45 AM

Grand Rapids, MI (WGHN) – Consumers Energy crews are responding this morning after severe weather overnight caused over 35,000 homes and businesses to lose power, most on the Lakeshore in Muskegon and Oceana Counties.

Crews will be working through the day today to restore power, focusing on assessing damage and restoring critical customers first. Lineworkers can work as long as 16 hours at a time, and work will continue until power is restored to everyone.

The public can check the status of outages at www.ConsumersEnergy.com/OutageCenter. They can also sign up to get outage alerts and restoration times sent to a phone, email or text message, Text ‘REG’ to 232273 or visit www.ConsumersEnergy.com/alerts.

Consumers Energy urges the public to keep important safety tips in mind:

  • Be alert to crews working along roadsides. Drivers should slow down or stop and wait for oncoming traffic to clear so they can go safely past.
  • Stay at least 25 feet away from downed power lines, and to report unguarded downed lines by calling 9-1-1 and Consumers Energy at 800-477-5050. Consumers Energy reminds people that falsely calling in downed lines actually slows down the restoration process for everyone.
  • Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas. Read more guidance on safe generator use here.
  • Consumers Energy will trim or remove trees interfering with electric restoration activities. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners.
  • In some cases, the mast that holds the electric service wires to a home or business may have been damaged or torn away. Crews will reconnect the wires to a home, but only a licensed electrician can repair or replace a mast or a cable.

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